Washroom & hygiene

Professional services for a wide range of businesses from single to multiple sites.

  • All-in-one washroom services to simplify suppliers
  • Keep facilities clean, compliant, and hassle-free
  • Fully serviced products with reliable scheduled visits
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Professional hygiene services that protect your reputation

Still using a different supplier for your washroom and hygiene waste? We can take care of that too with a brilliant range of services to keep you clean and compliant.

Save on waste collection costs in just a couple of ticks

One-stop washroom services

We have a range of professional services that will keep your bathrooms clean and fresh, from soap dishes and hand dryers to air fresheners and sanitary waste bins. Every time we visit, we’ll empty, replace, and refill all your washroom products to ensure you comply with hygiene rules and regs.

Sanitary bins

Feminine hygiene products are classed as ‘offensive waste’ and must be stored, handled, and disposed of in the right way. We’ll take away your used bin and leave a clean one in its place with our seamless exchange service:

- Smart disposal unit design conceals contents

- Antimicrobial technology protects against cross-infections

- Available in 11.3 litre, 23 litre, and 16.5 litre sizes

- Minimum 4-weekly service

- Antimicrobial protection proven to significantly reduce the risk of the spread of germs such as E.coli, salmonella, and MRSA

Hand dryers

Quick, energy efficient, or hygienically clean – whatever you’re looking for in your hand driers, we’ve got you covered:

- Choice of black, white or chrome

- Professional installation

- Lease includes maintenance and servicing

Air fresheners

We can also take care of your washroom air freshening units:

For best results, do not install near air extraction units.

- Small compact units that disperse aerosolised fragrance

- Larger atomising units that use essential oils

- Choice of fragrances

- Professional installation

- Service frequency to suit you

- Lifetime maintenance contract

Soap and disinfection dispensers

Our one-litre dispensers can be used for soap or hand sanitiser:

- Choice of black, white or chrome

- Hand pump or automatic

- Fully serviced

- Service frequency to suit you

Save on waste collection costs in just a couple of ticks

Frequently asked questions

Of course you have questions, we also have answers. Find quick solutions to the most commonly asked questions about our services below.

Do you provide bins and containers? 

Yes, we provide many different options to serve our customers’ requirements. 

How should I present my waste for collection? 

The bin lid has to be closed containing the correct waste stream that you are contracted for, we can collect any excess at your request. Do phone in to arrange collection of any excess, which should then be bagged and left at the side of the bin. 

I have moved offices/site and need help moving my bins. 

Call Panda and log your request for any changes regarding your account. 

How long will it take to deliver my bins? 

This depends on when we are next in your area once the administrative process has been completed.  

 

How do I change my collection schedule? 

If you require a temporary change or a contractual change, please contact Panda. 

How often can my waste be collected? 

You can have as many collections as required depending on your postcode and how often we frequent that area, sometimes up to 7times per week, the least amount we can action is fortnightly. 

What happens if my bin wasn’t collected? 

If you have a missed collection, please check your portal for any update. If you do not have access, we can assist and give you access to the portal or update you accordingly. 

My bin was not collected. How do I report this? 

You can report this via your portal, email or by calling the Panda. 

What day is my collection? 

You can check this on your portal. 

How do I cancel a bin collection? 

Please email into info@pandarecycling,co.uk or call Panda. 

How do I postpone a bin collection? 

Please email into info@pandarecycling,co.uk or call Panda. 

How do I add an additional site for bin collection? 

Call Panda for any changes to your account. 


How do I set up an account or request a quote? 

You can request a quote online via our website or phone in. 

What’s my account balance? 

You can view this on your portal. 

Where can I find invoices for my account? 

Invoices can be viewed and downloaded on your portal. 

How do I download an invoice? 

You can download your invoice via your poral. 

How can I make payments on my Panda account? 

You can make any payments via the portal, by calling Panda or setting up a Direct Debit. 

I'm a new user and can't access my account. What should I do? 

Call Panda and we can arrange access to the portal. 

How do I pay my bill? 

You can pay your bill with a Direct Debit that can be set up by calling the Panda, or you can pay on via the portal. 

How do I cancel a direct debit or make invoicing changes? 

You can call Panda and we can assist with any change to your Direct Debit or invoice. 

What types of waste do you collect? 

We can dispose of any waste stream that is required, MMW, DMR, Glass, Food, P+C, Hazardous, Clinical, Construction, if your requirement is not listed, please contact us for further information. 

What materials can’t go in my general waste bin? 

Items that cannot be recycled including plastics, polystyrene, floor sweepings and packaging. 

Can I get weight or collection reports? 

You can access this information from the portal in the form of an environmental report. 

When will my waste reports be available? 

Your previous month will be available via your portal, usually at the beginning of the following month.